Contact

Tell us where you're stuck.

No form, no sign-up, no sales sequence. Pick whichever channel you already live in and describe the setup — worst case you leave with a diagnosis.

• Emailstrategygo@shrimgon.aiUsually answered within a day.

Already talking to us somewhere else — a DM, a forum thread, a reply to something we posted? Just answer there. Same people.

What makes a first message useful

None of this is required, but the more of it you include, the more specific the first reply can be:

• What your strategy runs on — plain Python, a framework, a notebook.
• How it talks to IBKR — TWS or Gateway, which API library.
• Where it runs — your laptop, a VPS, a container somewhere.
• What actually goes wrong, and roughly when. “It dies overnight and I find it dead in the morning” is a perfectly good bug report.

What happens next

A human reads it and answers with what is most likely breaking and what it would take to fix. If that turns into work, we scope it then. There is no automated funnel behind this page and nothing gets added to a mailing list.

Who you are writing to

Shrimgon, Singapore. More about the person behind it on the founder page. How we handle what you send is set out in the privacy notice.